Terms of Service

Jockey Software LLC · Last updated September 27, 2026

Who this is between

Jockey Software LLC, a Nevada limited liability company (“we”, “us”), and the company that subscribes to Jockey (“you”, “your company”). These terms apply from the day your copy is set up and for as long as you keep it.

If you are using Jockey because your employer subscribes, these terms are between us and them, not you personally. What you can see and change inside Jockey is set by your own office, not by us.

What Jockey is

Jockey is software for running a construction business — estimating work, tracking jobs through design, permit, fabrication and the field, and billing them. You get your own copy: a separate application on a separate disk, not an account inside a shared system.

We keep it running, we back it up nightly, and we improve it. New versions arrive without you having to do anything.

What Jockey is not

This matters more here than it would for most software, so it is said plainly rather than buried.

Jockey helps you produce an estimate. It does not produce the estimate. Every price, every head count, every hydraulic assumption and every proposal that leaves your office is your company’s professional work and your company’s responsibility. The same goes for anything Jockey helps you read or translate — a bid invitation, a spreadsheet, a note from the field: check it before you rely on it.

Jockey is not a substitute for a licensed designer, an engineer, an accountant or a lawyer, and it does not certify that any design meets NFPA, the building code, or what your AHJ will accept.

The subscription

A year at a time, paid in advance. Your subscription runs for one year from the day it starts, and the fee for that year is due at the beginning of it. The amount is whatever we agreed when you signed up.

It renews unless somebody says otherwise. At the end of each year it renews for another year at the price then in force. Either of us can stop that by giving the other at least 30 days’ notice before the renewal date. We will write to you before a renewal rather than letting it arrive unannounced, and we will tell you at the same time if the price has changed.

Cancelling part way through a year. You can tell us to stop at any time. Your copy keeps running to the end of the year you have paid for, and then does not renew. We do not automatically refund the unused part of a year — but if you are leaving because something went wrong at our end, say so. We would rather sort it out than keep money we did not earn.

Payment is taken through Stripe. We never see or hold your card details.

If payment stops

If a subscription lapses, we may pause your copy until it is settled. Three things are true when that happens, and they are true on purpose:

• Nothing is deleted. Your estimates, jobs, drawings and photographs stay exactly where they are. Pausing is a switch, not a wipe.
• It is never automatic. No script switches off a sprinkler contractor’s estimating software because a card expired. A person decides, after somebody has tried to reach you.
• Paying puts it back. A company that lapses in March and settles in June finds their work where they left it, to the character.

Your work is yours

Everything you put into Jockey — estimates, projects, customer records, drawings, photographs, reports — belongs to your company. We do not claim any ownership of it, we do not sell it, and we do not combine it with any other customer’s. One copy per company means there is nothing to combine it with.

You can download the whole lot at any time, yourself, from Manage Account. You do not need to ask us and you do not need to be leaving.

We hold that data on your behalf and handle it as described in our privacy policy, which forms part of these terms.

Jockey itself is ours

The software, its design, and its name remain ours. Your subscription is permission to use it while you are subscribed, not a transfer of it. Please do not copy it, resell it, rent it out, or take it apart to build something like it.

What we ask of you

• Keep your sign-in details to yourself. Accounts are for people, not for sharing around an office.
• Do not use Jockey to break the law, to store anything you have no right to hold, or to attack or overload the service.
• Do not try to reach another company’s copy. There is nothing to find — their copy is a different machine — but do not try.
• Tell us promptly if you think somebody has got into your copy who should not have.

When things break

We run Jockey carefully and we back it up nightly, but we do not promise it will never be down. Servers fail, deployments go wrong, and the internet has bad days. We aim to have your copy available whenever you need it and to fix problems quickly, and we will tell you what happened rather than leaving you guessing.

We do not offer a formal uptime guarantee or service credits. If that is something you need, talk to us and we will write it down separately.

Warranties, and the limits of them

We provide Jockey as it is. Beyond what is written in these terms, we do not make promises about it — express or implied — including implied promises of merchantability, fitness for a particular purpose, or non-infringement, to the extent the law allows us to say so.

Neither of us is liable to the other for indirect or consequential losses: lost profits, lost business, lost bids, or the cost of substitute software. Our total liability to you for anything arising out of these terms is limited to the fees you paid us in the twelve months before the claim.

Nothing here limits liability for fraud, or for anything else the law does not permit us to limit.

Ending it

Either of us can end the subscription at a renewal with 30 days’ notice, as above. We may end it sooner if a subscription goes unpaid after we have asked, or if Jockey is being used in a way that breaks these terms and it is not put right after we have raised it.

When a subscription ends, ask us for an export and we will give you everything, and then delete your copy and its backups. If you do not ask, we keep the copy for a period rather than destroying it the moment the last invoice clears — coming back should not mean starting again.

Changes

We may change these terms. Where a change materially affects you we will tell you directly and before it takes effect, not by quietly changing this page. Changes to the price of a renewal come with the renewal notice described above.

We may also change Jockey itself — add things, improve things, occasionally remove something that is not working. We will not remove something you rely on without warning you.

The legal bits

These terms are governed by the laws of the State of Nevada, and the courts of Clark County, Nevada have jurisdiction over any dispute. If any part of these terms turns out to be unenforceable, the rest still stands.

Before either of us involves a lawyer, please pick up the phone. Almost everything is settled faster that way.

Contact

Jockey Software LLC
[REGISTERED ADDRESS]
Nevada, United States
info@jockey.team